Under Article 11 of Law 6698 (KVKK) you have rights as a data subject. Use this page to learn how to submit a request to Xen Bilişim Danışmanlık Hizmetleri Ltd. Şti.. The Turkish version of this form is authoritative under Turkish law.
01Your Rights (KVKK Art. 11)
You have the right to: (a) learn whether your personal data is being processed; (b) request information about how it has been processed; (c) learn the purpose and whether it is used in accordance with that purpose; (d) know the recipients in Türkiye or abroad; (e) request correction of incomplete or incorrect data; (f) request deletion or destruction in cases set out in Article 7; (g) request notification of correction/deletion to recipients; (h) object to outcomes arising solely from automated processing that adversely affect you; (i) request compensation for damage caused by unlawful processing.
02How to Submit a Request
Send a written request via one of the following channels: (1) E-mail to [email protected] from your registered e-mail address (with the subject "KVKK Article 11 Request"). (2) Postal mail to Göztepe Mh. İstoç Oto Ticaret Merkezi, Burak Plaza No:1 Kat:7, Bağcılar/İstanbul, marked for the data protection officer. (3) Notary (noter) for formal service. For requests through KEP (registered electronic mail) please contact us for our KEP address.
03Required Information
Please provide: your full name and TC identification number (or relationship to data subject if you submit on their behalf, with authorization), contact details (e-mail, phone, postal address), the right you wish to exercise (clearly stated), the subject matter of your request, and any supporting documents.
04Identification
To prevent unauthorized requests, we will verify your identity before responding. We may request additional verification information proportionate to the sensitivity of the data and the right exercised.
05Response Time
We respond within 30 days from receipt of a complete request, as required by KVKK. Where the request is complex or involves a large volume of data, we may extend by a reasonable period and inform you. Responses are provided free of charge, unless the request is manifestly unfounded or excessive.
06Right to File a Complaint
If you believe your request has not been adequately addressed, you may file a complaint with the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu): https://www.kvkk.gov.tr/
07Contact
E-mail: [email protected] / Phone: 0850 259 5949 / Address: Göztepe Mh. İstoç Oto Ticaret Merkezi, Burak Plaza No:1 Kat:7, Bağcılar/İstanbul
For questions about this notice, please reach us at [email protected] / 0850 259 5949