IT for Customs Brokerage & Logistics
Turkish customs brokerage firms run on sector-specific software (most commonly Evrim Gümrük, also BİLGE, MS-Customs), with heavy use of KEP (registered electronic mail) and e-invoicing, and significant KVKK obligations around customer trade data. We layer Microsoft 365, security and an executive dashboard on top of the existing customs software — without touching it.
Atop Evrim/BİLGE
Existing customs software preserved; we read via read-only views.
Executive Dashboard
Daily customer, declaration, customs duty and cash metrics.
KVKK + Customs
VERBİS, audit log, Sensitivity Labels, DLP, 10+ year archive.
Managed IT
Single SLA: licenses, security, backup, reporting.
What makes this sector different
- Sector-specific software at the heart of operations — Evrim Gümrük, BİLGE, MS-Customs. Not to be replaced or touched.
- High-volume documents and customers — hundreds of declarations and customer files in parallel.
- Heavy KEP, e-signature and e-invoice usage — daily communication with customers, customs administration and tax authority.
- KVKK-heavy data — customer trade data, product values, ETGB content — most of it is commercial and personal data.
- Field staff — operations at ports, airports, free zones requiring mobile work capability.
- Executive single-view need — customer count, declaration volume, customs duty turnover, cash flow — daily tracking.
Layered architecture — without touching the customs software
The core principle: the Evrim/BİLGE installation is untouchable. We layer on top.
- Read-only views on the Evrim SQL database — data flows out, never in.
- Executive dashboard built on those views — daily customer/declaration/cash metrics.
- Evrim license, UI and version management unchanged — no conflict with existing Evrim partner.
- Easy rollback — views can be removed leaving zero footprint.
- KVKK posture — read-only access, audit-logged, role-based.
Frequently chosen with this service
Licenses commonly selected on the same project — each product page has comparisons, FAQ and a quote/cart.
Frequently Asked Questions
Absolutely not. Evrim's SQL database is accessed via read-only views — data flows out, never in. Evrim's UI, license model and version management are unchanged; no conflict with your existing Evrim partner. Rollback is easy — views can be removed leaving zero footprint.
Daily customer count, active declarations, customs duty / VAT position, ageing receivables, cheque / promissory note status, cash flow and KPI alerts — all from read-only views on the Evrim database.
Yes — PTT KEP or TÜRKKEP for customer correspondence tracking, qualified electronic signature per Law 5070, GİB integrator (e.g. Foriba) for e-invoice / e-arşiv as part of the standard package.
Customs Law requires document retention; we configure Acronis Cyber Cloud for 10+ year archive with immutable storage, ransomware-resistant, and fast retrieval on audit request.
A typical onboarding takes 6 weeks: discovery, KVKK + security audit, M365 + Defender + Intune rollout, executive dashboard + Evrim views, backup + documentation. Monthly SLA management thereafter.
How Xen Bilişim delivers IT for Customs Brokerage & Logistics
- 1. Discovery: Stakeholder interviews, current-state inventory, compliance review and risk mapping; deliverable: written discovery report.
- 2. Plan: Target architecture, SKU/licence selection, migration plan and SLA scope documented; quote signed.
- 3. Implement: Phased rollout with pilot → full deployment; user training and runbook delivered; KVKK/ISO compliance evidence collected.
- 4. Operate: Continuous monitoring, quarterly health-checks, incident response and roadmap reviews — under MSP retainer or project-end transfer.
Typical end-to-end timeline: 4-6 weeks (varies by scope).