Microsoft Copilot Studio
Copilot Studio is Microsoft's low-code platform for building custom AI agents — internal helpdesk bots, customer-facing chat assistants, knowledge-grounded Q&A. It connects to your data sources (SharePoint, Dataverse, third-party APIs) and supports authenticated multi-turn conversations.
Low-code
Build agents without traditional development cycles.
Knowledge Sources
Ground responses in SharePoint, Dataverse, custom data.
Connectors
Connect to 1000+ systems via Power Platform connectors.
Multi-channel
Deploy to Teams, websites, mobile apps.
Licensing
Per-tenant + Message-pack consumption
- Monthly
- 1 year
Pricing has consumption (message) and tenant base components — sizing per usage volume.
Who is this for?
Frequently Asked Questions
No — different purpose. M365 Copilot embeds in productivity apps. Copilot Studio builds custom agents for specific use cases (helpdesk, customer service, knowledge base).
Copilot Studio can complement or replace existing platforms. Strengths: deep Microsoft Graph + Dataverse integration, M365 license-aware authentication, Power Platform connectors. Migration paths from Power Virtual Agents (legacy) are well-supported.
Message packs (typically per 25K messages) on top of tenant base. Sizing requires understanding expected interaction volume — we model this in discovery.
Xen Bilişim Deployment Process
- 1. Discovery & sizing: Current environment, user count, OS/cloud distribution and compliance requirements analysed; correct SKU and licence count proposed.
- 2. Pilot deployment: A 10-25 device subset goes live; integration with existing security stack tested; alerting + reporting configured.
- 3. Full rollout: Phased rollout across all endpoints; policy templates applied; user training and IT runbook delivered.
- 4. Optimisation & follow-up: 90-day post-launch tuning: false-positive triage, policy hardening, KPI review and quarterly health-checks.
Typical end-to-end timeline: 2-4 weeks (varies by user count and integration scope).